Welcome New Clients
You deserve to feel heard, supported, and empowered. Let us walk alongside you as you take this brave step toward healing and a brighter tomorrow.
New Client Intake Form
Please complete this form to help us better understand your needs and prepare for your first appointment.
What Happens Next
After submitting your intake form, our administrative team will reach out to you via email with more instructions on enrollment. Here's what the process looks like.
Complete Enrollment Forms
You'll receive enrollment paperwork that includes detailed assessments of your history, clinical assessments, and general information. Our goal is to match each client with the best provider based on their needs.
Insurance Verification
After your enrollment paperwork is completed, we'll verify your insurance and let you know your benefits so you understand your coverage before your first appointment.
Get Assigned to a Provider
Based on your assessments and needs, you'll be assigned to a provider (or providers) who is the best fit for you. Your provider will then reach out directly to schedule your intake appointment.
What to Expect
Your first appointment is a meaningful opportunity for us to truly understand who you are and what brings you to care. In a warm, confidential environment, we'll gently explore your personal history, the life stressors you're navigating, and the symptoms that have been affecting your well-being.
Most importantly, we'll listen to your hopes and aspirations for your healing journey. This collaborative conversation allows us to thoughtfully develop a personalized care plan that honors your values, respects your goals, and supports you in the way that feels most authentic to you.
Whether you're seeking individual therapy, couples counseling, medication management, or ADHD testing, our compassionate and experienced team is committed to walking alongside you every step of the way.
Insurance & Payment
We accept most major insurance plans and work with you to maximize your benefits. Our team will verify your insurance coverage and explain your out-of-pocket costs before your first appointment.
In-Network Insurance Providers
- Aetna
- BCBS
- Cigna (Evernorth)
- Harvard Pilgrim
- MGH/Brigham
- MVP Health
- Optum
- Tufts Commercial
- United Health Care
We accept all major credit cards, FSA/HSA cards, and benefits cards. For clients without insurance or those who prefer to pay out-of-pocket, we offer competitive self-pay rates.
Have questions about insurance or payment?
Please fill out the new client form above and our team will reach out to assist you with any questions.
Frequently Asked Questions
How long are therapy sessions?
All intake appointments are 60 minutes to allow us to thoroughly understand your needs and develop a personalized care plan. Ongoing therapy sessions are also 60 minutes long.
How long are medication management appointments?
All intake appointments are 60 minutes long. Medication management follow-up appointments are typically 30 to 45 minutes based on clinical need. Your provider will determine the appropriate length based on your individual situation.
How often will I need therapy sessions?
Therapy is usually weekly to start, and you'll work collaboratively with your therapist to identify if transitioning to biweekly sessions is a good plan. Research has shown that weekly therapy is the most beneficial to start healing and growth.
How often will I need medication management appointments?
Medication management appointment frequency varies from client to client based on needs and clinical presentation. Your provider will talk about what they think you need for frequency, such as every 2 weeks to check in on new medication and monitor any symptoms being experienced, or in 1 month because no medication changes are needed.
Do you offer telehealth appointments?
Yes! We offer secure telehealth appointments for clients throughout Massachusetts and New Hampshire. This provides convenient access to our services from the comfort of your home.
Is my information confidential?
Absolutely. We adhere to strict HIPAA guidelines to protect your privacy. Information is only shared with your written consent, except in rare circumstances required by law, such as imminent danger to yourself or others.
What if I need to cancel or reschedule?
We understand that life happens. Please provide at least 24 hours notice if you need to cancel or reschedule your appointment. Late cancellations may be subject to a fee.
Can I choose my therapist or psychiatrist?
Yes! We encourage you to review our team profiles and let us know if you have a preference. We'll do our best to match you with a provider who fits your needs and preferences.
Ready to Get Started?
Take the first step toward better mental health today. Our compassionate team is ready to support you on your journey to wellness.
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